RESERVATIONS TERMS AND CONDITIONS

MAIN DINING

Online reservations open 7days in advance at 12midnight (GMT+7).

 

PRIVATE DINING ROOM

Reservations may be secured in advanced with a bank transfer deposit.

For bookings arrangements and further assistance, please contact the restaurant at enquiries@voyage-saigon.com or call us at +84 865 565 151.

 

RESERVATION TIME OPTIONS

Tuesday – Sunday

Closed on all Mondays.

Dinner: 6:00pm / 6:30pm / 7:00pm / 7:30pm / 8:00pm.

A valid credit card authorisation via ONEPAY is required to secure all reservations.

We reccommend to reserve a minimum of 2.5 hours for an optimized dining experience.

Kindly advise us of any special occasions or dietary restrictions at the time of reservation.

Please note that due to the composition and philosophy of our tasting menu, we are unable to accommodate vegan, celiac, or milk protein- free dietary requirements.

While we will always endeavour to consider guests preferences where possible, certain restrictions may not be feasible given the nature of the experience we offer.

Special requests made within 24 hours of your reservation are subject to availability and at the discretion of the restaurant.

Kindly contact us directly at +84 865 565 151 or email us at enquiries@voyage-saigon.com for any last minute arrangements. We will do our best to accommodate your requests.

We sincerely appreciate your understanding.

 

COCKAGE POLICY

Corkage is permitted and subject to the following terms:

A corkage fee of 1,000,000 VND per bottle applies, with a maximum of two (2) bottles per reservation.

A 1-for-1 corkage waiver is extended with the purchase of one bottle of wine from our list, waiving the corkage fee for one bottle brought in up to two (2) bottles.

A full corkage waiver is available for guests selecting our Chef Prestige Menu, priced at 7,000,000 VND per guest.

For further clarifications, please contact the restaurant directly.

 

CELEBRATIONS

For special celebrations, guests are welcome to bring their own cake at no additional charge.

Kindly note that outside food or beverages are not permitted.

Should you wish for us to arrange a cake on your behalf, please inform us in advance and our team will be delighted to assist.

 

CHILD POLICY

Children aged 10 and above are welcome to dine with us, provided they partake in the full tasting menu experience.

Baby chairs and child seating facilities are not available.

 

DRESS CODE

Smart casual attire is preferred. Open-faced footwear in not permitted, with the exception of elegant heels or refined dress sandals.

To preserve the ambience of the restaurant, the use of laptops is restricted.

We thank you for your understanding and look forward to welcoming you.

 

CANCELLATION, AMENDMENT & NO-SHOW POLICY

FOR GENERAL RESERVATIONS
(MAIN DINING ROOM)

Cancellations, including amendment to the reservation date or number of guests, may be made without charge if received at least (3) days prior to the scheduled reservation.

Cancellations made less than (3) days in advance and no-shows will result in the forfeiture of the full deposit.

We sincerely appreciate your understanding, as this policy enables us to maintain the highest level of preparation, care and service for all our guests.

 

PRIVATE ROOM & PRIVATE EVENTS

Our Guest Relation Team will be in touch once your reservation has been received to assist with the necessary arrangements.

A deposit of 50% is required to secure all private room and event bookings.

Cancellations made less than (7) days prior to the scheduled date will result in the forfeiture of the full deposit.

We thank you for your understanding and look forward to hosting your event.